Your Account

Service Request (Click the checkmark to see all options)
Go

How to Start, Stop, Install or Move Service

Builders and Remodelers

Moving in?

Renters: Please visit our office to complete an application. Bring your photo ID and contact information for your landlord.

New home owners: Please call our office and request that an application be mailed to you, or visit our office and bring a photo ID.

Email bill delivery is available

Request Email Bill Delivery if you prefer not to receive a paper bill. Choose 'Email Bill Delivery' from the Service Request drop down box above, and click 'Go'.

Moving away?

To close out your account, request a Final Bill. Choose 'Final Bill' from the Service Request drop down box above, and click 'Go'.

Installing new gas service

see Builders and Remodelers page.

Relocating your gas meter

Call or visit us to schedule this.

Paying
Your bills

River Falls payment location (checks and cash)

Our office is centrally located in River Falls at 415 S. 2nd Street (near Cascade Avenue). We have a mail slot for after-hours payments.

Prescott payment location (checks and cash)

First National Bank of River Falls/Prescott,
1151 N. Canton Street, Prescott.

Electronic Funds Transfer (EFT) from your bank account (checking or savings account)

Use this application form to initiate EFT payment. Your bill payment will be transferred automatically from your checking account each month on the due date. A voided check is required for setup.

By phone or online ($3.99 fee): via PSN payment service (checks, credit or debit cards)

Return to our home page to link to the PSN web page for St. Croix Gas, or find the phone number for PSN. PSN accepts checks, credit and debit cards.

Payment
Plans

Payment Plans available

Budget Plan gives you a predictable monthly payment.

Deferred Payment Agreement for overdue bills.

Bill Payment Assistance

Local Assistance Agencies and Income Guidelines

Some of the files on this page are in PDF format. Acrobat Reader can be downloaded for free here.