Pay Online or
By Phone with PSN
View & pay bills online
It's easy, fast, and secure.
Use a debit/credit card or
electronic check.
This is a service by a third
party for an additional fee.
Click here to register (First Time User)
with us, or to visit the PSN portal
(Return User).
First Time UserReturn User
or call toll free 877-885-7968. PSN will
charge varying transaction fees.
Help Desk
Important Links
Frequently Asked QuestionsService Request
(Select a request type and click go)
Alerts
-
Natural Gas Explosions
Natural gas leaks are capable of explosions once the concentration reaches 4.5% to 14.5%. If you have a natural gas leak, you will be bothered by a very strong, unpleasant smell of mercaptan long before the concentration reaches the explosive range. We add mercaptan to our gas just for this reason. Call and ask us to mail you our safety brochure containing a mercaptan scratch-n-sniff sticker. It's stinky!
-
CO Awareness
Carbon Monoxide (CO) is odorless. For homes, the danger level is 35 parts per million, breathed for 8 or more hours. CO occurs when gas equipment is not kept in tune, and when equipment is not installed with proper venting. It causes nausea, light-headedness, dizziness as it deprives the body of oxygen, and finally, death.
Keep your appliances in tune, and install a wired-in or plug-in CO detector in your home. If the detector sounds leave your home immediately and call 911.
We might enter your property
By regulation, we enter customer property to change out a meter (on a 15 year schedule) or to check underground pipelines for gas leakage (on a 1-3 year schedule). Meter change-outs involve shutting off your meter and then entering your home to re-light appliances. Call us if you want to verify a visit by our uniformed technician.
Pay by EFT. It’s Free.
Pay at the last minute, without risking late fees. Let your bank make the payment for you. Sign up for EFT and your gas bill payment will be withdrawn from your bank account on the due date, every month. Please call us at 715-425-6177 for more details. This service is FREE.
Newsletter
Click the button below to view our newsletters
Communities we Serve
Hammond, Prescott, River Falls and the townships of Hammond, Troy, Kinnickinnic, Clifton and River Falls in western Wisconsin.
Dig
Call Before you Dig
Building a deck? Planting a tree? Building a fence? There may be power, gas or communications lines in the path of your project. Hitting them could be dangerous. Before digging on your property or in the right-of-way, call 811 to reach Wisconsin's Diggers Hotline.